We do not have an exchange policy for products ordered from our official Decathlon Website and App. We have a 90 day return policy. Please go through the below steps in order to create a return:
FOR ORDER PLACED ON WEBSITE:
For initiating the return online on our website, please follow the steps below:
1. Sign In to your account
3. Click on" My returns"
4. Click on the return button next to the product/products you want to return.
5. Fill an "Easy return form"( Reason for return)
6. Select "Pickup at home"
FOR ORDER PLACED ON APP:
You can return your order directly from the App under
2. Click on 'Your Bill Details'
- Visit your nearest Decathlon store along with the products you wish to return.
- Please provide the order ID along with the product to the store representative.
- On verification, the store representative shall raise a refund request and the same will reflect in your account within 10
workings days.
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