Registration

Do I have to register to buy online and why?
- Yes, it is mandatory to have your details filled on the registration page. - In the event of an exchange/refund, either online or at our Stores, we can r...
Fri, 10 Apr, 2020 at 3:38 PM
Not able to complete your account due to an invalid phone number?
The reason you are not able to login are as follows:-  1) Your e-mail address is not the same as you entered while purchasing at store. 2) You are not ...
Fri, 10 Apr, 2020 at 3:45 PM
How do I register online if I am an existing customer?
 If you are an existing Decathlon customer you can use the same email id to log in: You will need to enter your existing Decathlon email id and click on t...
Fri, 10 Apr, 2020 at 3:47 PM
How do I login to the website if I am already registered at store with my email ID?
If you've registered at the store with an e-mail ID, you can follow the following steps  Click on the forgot password link  Enter the registered ...
Fri, 10 Apr, 2020 at 3:50 PM
How to register as a new customer?
Please follow the below steps to register as a new customer on our website: 1. Click on the SIGN IN tab on the top right corner of the website home page....
Fri, 10 Apr, 2020 at 4:07 PM
How can my personal details be updated? (email-address, mobile Number, etc.)?
You can update your personal details under "My Account" tab.   NOTE: You will not be able to edit/update your details at the store if you have an...
Wed, 14 Aug, 2019 at 4:17 PM
Why should I share my phone number with the company ?(Privacy)
In the event of an exchange/refund, either online or at our Stores, we can retrieve your purchase history. We need to contact you in case of any safety issu...
Fri, 10 Apr, 2020 at 4:12 PM
Is providing my personal details to Decathlon safe?
Decathlon views the protection of the Buyer’s privacy as a very important principle. Decathlon understands clearly that The Buyers and Buyer’s Personal Info...
Fri, 10 Apr, 2020 at 6:46 PM
WHAT TO DO INCASE YOU ARE PLACING AN ORDER FOR AN HEAVY ITEM?
In case you are placing an item for a heavy item we request you to please mention the detailed address in terms of the housing society you live in. You can ...
Wed, 19 Aug, 2020 at 4:51 PM